Frequently asked questions about ESG and sustainability reporting

Frequently Asked Questions

Your ESG and Sustainability Questions, Answered

Practical answers on sustainability reporting, materiality, carbon accounting, IFRS S1 & S2 and how we work with clients.

About Ace CSR

What does Ace CSR do?

Ace CSR helps companies prepare clear, credible and well-structured sustainability disclosures. Its services include sustainability reporting, ESG strategy, materiality assessments, carbon footprint measurement, climate-related disclosures, stakeholder engagement and ESG advisory support.

Who does Ace CSR work with?

Ace CSR works with listed companies, private companies and organisations that need to improve their sustainability reporting, ESG performance or compliance with reporting requirements. Its experience spans sectors such as property, logistics, food and beverage, gaming, retail, financial services and manufacturing.

Does Ace CSR only write reports, or also provide advisory support?

Ace CSR provides both. Some clients engage Ace CSR mainly for report writing, while others require wider ESG advisory support, including framework mapping, materiality design, data improvement, disclosure planning, gap analysis and board or management-level sustainability inputs.

Can Ace CSR help companies that are new to ESG reporting?

Yes. Ace CSR can guide companies through the process step by step, starting with the basics such as reporting boundaries, data collection, materiality, key sustainability topics and simple but credible disclosures.

Can Ace CSR work with internal teams?

Yes. Ace CSR often works closely with sustainability teams, finance teams, human resources, risk management, procurement, operations and senior management to collect information and develop accurate, balanced disclosures.

Sustainability reporting

Can Ace CSR help prepare a sustainability report?

Yes. Ace CSR supports the full sustainability reporting process, from planning and data collection to content development, framework alignment and final review. This can include standalone sustainability reports, sustainability statements for annual reports or targeted ESG disclosure sections.

Can Ace CSR review an existing sustainability statement?

Yes. Ace CSR can review existing disclosures for clarity, completeness, consistency and alignment with selected frameworks. Ace CSR can also identify gaps, correct errors and recommend practical improvements without unnecessarily rewriting sections that already work.

Does Ace CSR design the final sustainability report?

Ace CSR does not provide full graphic design services. However, Ace CSR works closely with a company's designer, annual report agency or communications team to support the final PDF or designed report. This includes reviewing sustainability content, advising on charts and tables and helping ensure that the final report remains accurate, clear and aligned with the intended disclosures.

Does Ace CSR provide templates?

Yes. Ace CSR can provide data collection templates, survey templates, framework mapping tables, materiality topic lists and disclosure structures tailored to the company's reporting needs.

How does Ace CSR ensure reports are credible?

Ace CSR focuses on clear methodology, traceable data, consistent assumptions, proper framework alignment and balanced disclosure. Ace CSR also helps companies avoid vague claims and ensure that statements are supported by evidence where possible.

How long does a sustainability reporting project take?

The timeline depends on the size of the organisation, reporting scope, data readiness and review process. A focused review may take a few weeks, while a full sustainability reporting project or double materiality assessment may take longer.

Frameworks, IFRS S1 & S2

Which sustainability frameworks does Ace CSR cover?

Ace CSR supports reporting in line with major frameworks and requirements, including the GRI Standards, Bursa Malaysia Sustainability Reporting requirements, FTSE4Good Bursa Malaysia Index indicators, IFRS S1 and IFRS S2, TCFD recommendations and selected sector-specific standards where relevant.

Can Ace CSR help with IFRS S1 and IFRS S2?

Yes. Ace CSR helps companies assess their current level of alignment with IFRS S1 and IFRS S2, identify disclosure gaps and develop practical content to strengthen governance, strategy, risk management, metrics, targets and climate-related disclosures.

Materiality & stakeholders

What is a materiality assessment?

A materiality assessment helps a company identify the sustainability matters that are most important to its business and stakeholders. These may include topics such as climate change, employee wellbeing, supply chain management, governance, customer satisfaction, waste, energy and community impact.

Does Ace CSR conduct double materiality assessments?

Yes. Ace CSR conducts double materiality assessments that consider both impact materiality and financial materiality. This helps companies understand how sustainability matters affect people and the environment, as well as how those matters may affect business performance, risk and long-term value.

Can Ace CSR help with stakeholder surveys?

Yes. Ace CSR designs stakeholder surveys for materiality assessments, including survey questions, rating scales, topic descriptions and stakeholder group segmentation. Ace CSR can also analyse the responses and prepare charts, matrices and summary findings.

Carbon footprint & climate

Can Ace CSR help measure greenhouse gas emissions?

Yes. Ace CSR helps companies calculate Scope 1, Scope 2 and selected Scope 3 greenhouse gas emissions. This includes reviewing activity data, selecting suitable emission factors, documenting assumptions and preparing clear disclosure-ready outputs.

What information is needed for carbon footprint measurement?

This usually includes fuel consumption, electricity usage, refrigerants, business travel, employee commuting, waste data, purchased goods and services, logistics data and other relevant activity data. The exact information required depends on the reporting boundary and selected Scope 3 categories.

Can Ace CSR help with climate scenario analysis?

Yes. Ace CSR supports climate scenario analysis for physical and transition risks. This can include climate hazard assessment, carbon pricing exposure, scenario comparison and write-ups aligned with IFRS S2 and TCFD-style expectations.

Audit & assurance

Are Ace CSR's calculations and analysis auditable?

Yes. Ace CSR prepares calculations and analysis with auditability in mind. Methodologies, assumptions, data sources, emission factors and calculation steps are documented clearly so that internal teams, auditors and assurance providers can review how outputs were developed.

Can Ace CSR help prepare for an audit or assurance review?

Yes. Ace CSR helps companies prepare for internal audits and external assurance reviews by improving the clarity, consistency and traceability of sustainability data and disclosures. This includes reviewing calculations, documenting assumptions, organising supporting evidence and identifying potential gaps before the review process begins.

Ace CSR does not guarantee the outcome of an audit or assurance review, as this depends on the quality of the underlying data, available evidence, audit scope and the assurance provider's requirements.

Governance & board support

Can Ace CSR help with board or management sustainability disclosures?

Yes. Ace CSR can help develop board-level and management-level disclosures covering sustainability governance, oversight, risk management, strategy, climate-related responsibilities and ESG performance monitoring.

Does Ace CSR prepare board presentations?

Yes. Ace CSR prepares board and management presentations covering sustainability reporting, ESG strategy, materiality assessment findings, climate-related disclosures, carbon footprint results, gap analysis findings and key reporting requirements.

These presentations can be tailored for board members, senior management or working-level teams, depending on the purpose of the session. Ace CSR can also support presentation materials for project updates, decision-making sessions and sustainability reporting briefings.

Getting started

How can a company start working with Ace CSR?

The first step is usually to discuss the company's reporting objectives, current disclosures, applicable frameworks, timeline and data availability. From there, Ace CSR can recommend a practical scope of work that matches the company's needs.

Still Have a Question?

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